Shipping policy
Shipping & Delivery Policy
At Átomo Print 3D, we carefully prepare every order to ensure our products meet your expectations. Please review our shipping and delivery policies before placing your order.
1. Processing & Production Time
All orders require a minimum of 5 business days for production and preparation before shipment or delivery.
Processing times may vary depending on the product, customization requirements, and order quantity.
Please note that production and preparation time does not include shipping or courier transit time.
2. Shipping & Delivery
We offer shipping to various destinations within Canada, depending on availability and delivery arrangements.
Shipping fees may vary depending on the destination, package size, weight, and selected delivery service.
Once your order has been shipped, delivery times are subject to the carrier's estimated timelines and are outside our direct control.
3. Local Pickup & Delivery
Local pickup and delivery options may be available for customers in our service area.
Pickup or delivery arrangements, including applicable fees, will be communicated and confirmed before the order is completed.
4. Rush Orders
Need your order sooner?
Rush production may be available depending on our current workload, product type, and order quantity.
An additional fee will apply to rush orders. The cost will be determined individually based on the product and requested turnaround time.
All rush orders must be approved by Átomo Print 3D before payment and production begin.
5. Shipping Delays
Although we do our best to ensure orders are prepared and shipped on time, delays may occasionally occur due to courier services, weather conditions, holidays, or circumstances beyond our control.
Átomo Print 3D is not responsible for delays caused by third-party shipping carriers.
6. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
Átomo Print 3D is not responsible for delivery issues resulting from incorrect or incomplete addresses provided by the customer.
7. Contact Us
If you have questions about your shipment, delivery arrangements, or order status, please contact us through our official communication channels.
Thank you for choosing Átomo Print 3D. We appreciate your support!